Privacy Policy

Last update: 1 May 2020
 

Your privacy is important to us, and we are committed to protecting your personal information. This privacy policy explains how we use and protect the information that you provide to us through your use of the website. If you have any requests or queries regarding our use of your information, please contact admin@hadada.org.

The collection and use of your information
You are able to visit the Hadada website without revealing to us who you are or any information about yourself. Our web servers (and any other third party we authorise) may however collect information , which may include information about the number of visits, the pages views, the website page you came from and the website page you go to, your IP address, the browser language and type, and time of access.  We use this information in order to improve our site and the services to our customers. We may use this information or provide it to third parties for marketing and advertising purposes.

If you wish to purchase or advertise a class through the Hadada server, you will be required to provide information about yourself. This includes your name, physical address and postal address, email, contact phone numbers and any other information that is required by law or us in order to deliver a service to you and our community. We will not sell or distribute the information that you provide us when registering an account and making a purchase (except if required by law or the information is transferred to our successor in title). We may use and disclose information in aggregate (meaning that no individual customer can be identified) for marketing and strategic development purposes. We will use your information to provide and personalise our service, and we may use your contact details to communicate with you. This includes promotional news about Hadada, its services and its offerings. You have the right to opt-out of marketing information.

Feedback
Hadada allows users to rate fitness trainers and instructors.  Any rating or comment you provide may remain permanent and public.  Comments and ratings may be checked through an automated spam and content filter. 

When a visitor leaves comments on the website, we collect that data.  This includes the comment, the IP address, the broker user agent string help detect spam.  The string created from your email address (also called a hash) may be provided to a third party to see if you are indeed using that email address.

Media
If you upload any media to the website, you should avoid uploading images with embedded location data.  This is for your protection as other visitors may be able to download the image and extract location data.

Your rights
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.  You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.  We also have the retain the right to retain information until all disputes between us are finalised, and we may also retain your information if we suspect fraudulent activity.  As mentioned above, feedback about an instructor may be kept indefinitely.  

Security
Hadada has a number of security measures in place to protect your personal information, and we will take all reasonable measures in line with industry standards to protect your information. But the collection of information and transactions over the internet is never guaranteed to be safe and secure. Hadada therefore does not guarantee the safety and security of any personal information that you transfer over the internet to us, which includes information that is stored and distributed by us or our authorised third parties.

Cookies
We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalised content and targeted ads, to analyse our website traffic and the actions you take on our site, and to understand where our visitors are coming from. A cookie is a small text file that is placed on your hard disk by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if preferred. By browsing our website and making use of the service provided, you consent to our use of cookies and other tracking technologies unless you change your preferences.

Other sites
Our website may contain links to other websites. Our aim is to link to sites that share our high standards and respect for your privacy, but we do not accept responsibility for the content or practices employed by other websites.

Third parties
In order to provide you and our community a positive experience as well as to grow our own business, we use third party vendors that may receive your information. These include Google Analytics and PayGate. You information may therefore be collected by, retained, processed and distributed by these third party vendors in terms of their products and processes.

Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage. You can access Google’s Privacy Policy here: https://policies.google.com/privacy.  You can also read about how Google uses information from sites and apps that use their service here: https://policies.google.com/technologies/partner-sites.   All the cookies that Google Analytics uses along with an explanation of each cookie can be found here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.

We accept payment through PayGate.  When processing payments, some of your data will be passed onto PayGate, including information to process or support the payment, such as the purchase total and the billing information.  We do not see or retain your banking card information.  For more information, see PayGate’s privacy policy here: https://www.paygate.co.za/privacy-policy/.

Embedded websites
Articles and pages on this site may include embedded content (e.g. videos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.  These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.  We are not responsible for information collected by these other websites. 

Changes to the privacy policy
We may change the privacy policy at any time without notice to you. The policy will contain an index that shows the date of last revision. The revised policy will be posted to this page so that you are always aware of the information we collect, how we use it, and under which circumstances we disclose it. We encourage you to periodically review this statement to know how Hadada is protecting your information. Once the updated privacy policy is in effect, you will be bound by them if you continue to make use Hadada. We hope that you will continue to be part of our community, but you may cancel your account if you do not agree to our updated privacy policy.

We are bound to follow the law
We are bound by relevant data protection legislation, and we will treat the information you give us in accordance with any legal requirement.